Level 3 Diploma in Hospitality Operations and Supervision

London Examinations Board

The Course

Develop an understanding of operational functions as well as the knowledge and skills required to undertake a supervisory role in the hospitality industry.

At a Glance




London Examinations Board

Study Mode


Delivery Mode

Students are given a complete set of learning materials to facilitate independent study which can be downloaded from the designated Learning Portal. Learners are encouraged to participate in online discussions with other learners and their tutors for at least 18 hours per module.

Course Duration

6 months




1st Week on a monthly basis


Contact us for current course price

Career Outcomes

  • Supervisory positions for operation positions in the hospitality industry.

Key Topics

  • Module 1 – Supervision of Front Office Operations
  • Module 2 – Supervise Customer Service
  • Module 3 – Principles of Supervising and Leading Teams
  • Module 4 – Maintain accommodation services supplies
  • Module 5 – Maintain a healthy, safe and secure working environment
  • Module 6 – Resource management in accommodation services


  • Level 3 Certificate holders or open entry for those with working experience and can fulfil and benefit from the objectives of the programme expected standard.

Our Partner for this Course

London Examinations Board
London Examinations Board promotes superior internationally recognised courses. Its programmes are endorsed by Training QualificationUK (TQUK), a professional organisation that ensures strict compliance to academic standards and qualification requirements. The London Examinations Board online learning platform is interactive and harnesses the power of social networking to make learning fun, collaborative and engaging.
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